Hello, I am Kris Spruyt, founder of Kronsult or perhaps more recognizable as "Kris Spruyt Consulting" . You may know me from one of my previous work experiences or because you are part of my LinkedIn network. If I am new to you, I would like to introduce myself briefly.
I am a senior professional driven by strategy, innovation, technology, digital transformation and change management. Over the past 20 years I have built up a wealth of experience and knowledge in various domestic and international companies. I have always been active in management positions with responsibility for small and large teams & organizations, up to general management.
Today I’m putting this knowledge and expertise at the service of organizations and companies that want to become more effective, more productive, more innovative or more competitive, but especially want to arm themselves for the future.
I do this by combining all my experience and best practices with a pragmatic approach and a personal profile that is characterized by ®Insights as a "Creative Inspiring Mediator" that accommodates with all other profiles. In other words Business & Management consultancy out of practical experience and with a personal touch.
The domains that I manage as an expert are digital transformation, change management and interim management. What this exactly means and how I work can be found in the service description on my website.
If you would like to know more, do not hesitate to contact me via the contact form below.
During my professional carrier I have taken up several roles which has given me a wealth of knowledge and experience in different domains. Today I have reached a point in my career were I want share all my skills, experience and expertise to the benefit of customers and organisations as Business & Management consultant.
Work experience
Role: General Manager
Responsibilities: Overall responsible for an SME of 48 employees (Workspace division of Econocom Belux)
- Vision & strategy & Portfolio
- Sales & Marketing (internal & external events and conferences)
- Innovation & product development
- Operations
- Finance & accounting
- Procurement & logistics
- Stakeholder management with mother company Econocom
- Complete P/L responsibility
- HR (HR framework, recruitment, training, evaluations, coaching)
Achievements & Track record:
- Execution of a 3y consultancy & technology driven strategic plan for sustainable growth which I developed myself
- Complete Digital transformation of BIS N.V.
- Reorganisation of go to market model
- Introduction of new systems & tools
- Enhancement and enrichment of the BIS portfolio in support of customers/company wide digital transformations and the move to the “The hybrid office”
- Marketing modernisation
1/2017 – 12/2018 - Head of Innovation & Strategic initiatives and Products & Maintenance Benelux
- Full P/L Responsibility
- Responsible for Strategy & Innovation
- Management of Product & Maintenance team
12/2015 – 12/2016 - Head of Solutions Belux and Head of Partner Management Benelux
Responsibilities:
- Full P/L Responsibility
- Head of Partner Management (Partner & Vendor ECO system) – (3 FTE)
- Management and coaching of Presales and Design consultants (14 FTE)
- Management and coaching of Consultancy, Solution and Integration unit (Professional Services Unit Belux) – (70 FTE)
8/2010 – 11/2015 - Head of Client Office Advise Benelux
Responsibilities:
- Head of Partner Management (Partner & Vendor ECO system) – (3 FTE)
- Management of Presales consultants, Bid Managers and Practice heads (product Managers) around following portfolio (18 FTE)
3/2010 – 7/2010 - Bid & Business Development Manager BT Professional Services
Responsibilities:
- Adjustment and improvement of sales collateral
- Adjustment of Product & Service portfolio
- Bid Management
5/2002 – 9/2009 - Customer Relationship Manager Europe
Responsibilities
- Overall Management of customer service and application teams covering and serving national and international telecommunication customers located in Belgium, Holland, Germany, Czech, Slovak, Hungary, Romania, Greece, Luxemburg, Italy, Saudi Arabia and France.
- Consultancy projects with Proximus, KPN, France Telecom, Czech Telecom, Hungarian Telekom, Slovak Telekom focused
- Pre- and after Sales in combination with Sales Director
- Marketing support
- Business Development
- Business connections & contacts
3/2000 – 5/2002 - Service Manager Benelux
Responsibilities
- Management of customer service teams in Holland and Belgium
- Installation of centralised HW and SW components
- IT System upgrades (HW and SW)
- KPI and SLA tracking
2/1998 – 3/2000 - Service Manager Belgium
Responsibilities
- Management of Belgian customer service team
- Installation of centralised HW and SW components
- IT System upgrades (HW and SW)
- KPI and SLA tracking
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